Risk Profile
Designed to keep risk low
You can exit with 30 days notice, and service fees are tied to delivered performance.
Service Flow
Structured progression. Transparent terms. Performance accountability.
- 1
Free Consultation
We walk you through the full service model, onboarding pathway, and performance roadmap for your practice.
- Clear discussion of how Doctor O fits your current operating model
- Practical timeline for onboarding and first-phase execution
- Straight answers to risk, governance, and expected outcomes
- 2
Agreement
If you decide to proceed, your consultant explains the contract in full so you can move ahead with confidence.
- Every clause and commitment is reviewed with complete transparency
- You can exit at any time with 30 days notice
- The model is intentionally designed to keep your risk low
- 3
Assessment And Team Sizing
We assess your current operation and size the right team for your first expansion phase and performance targets.
- Team size is matched to your actual demand and capacity pressure points
- Initial cost is focused on below-market team wages
- Wages move from below-market to above-market based on measured performance and professional development
- 4
Baseline Alignment
At contract start, we define your baseline against the exact KPIs that govern the service.
- Baseline metrics are agreed upfront and documented
- Performance milestones are linked to real operational movement
- You always know what improved, by how much, and why
- 5
Performance-Based Fee
You do not pay a service fee until KPI performance has improved against your agreed baseline.
- Fees activate only when milestone improvements are delivered
- Compensation is aligned to measurable value creation
- Performance bonuses reward the team members driving outcomes
- 6
Capacity-Led Performance
Our KPI model is built around maximizing your true capacity, not vanity metrics or short-term hype.
- Core KPI example: percentage of eye exam slots fulfilled daily, weekly, and monthly
- Execution methods are proven over decades of practical implementation
- Systems are built for durable social impact and patient-centered service quality
- 7
Expansion Support
As your practice outgrows current capacity, we support your next phase of growth with the right people and structure.
- Support in identifying well-aligned optometrists for expansion
- Team structure is scaled to your larger operational footprint
- Governed growth keeps quality, patient experience, and performance stable
Economic Alignment
You pay for real movement
Milestone-based fees and team bonuses align all incentives to measurable improvement.
Growth Continuity
Built for expansion phases
When capacity fills, we help source aligned optometrists and scale team structure responsibly.
Next Step